When you buy a ticket for an event at Leighton Dance Project, please know that you agree to abide by the terms set forth below. These rules are subject to change at any time under the discretion of Leighton Dance Project and our theatre partners. At this time, our ticketing policies include the following terms:

Ticket Delivery Methods

Tickets may be purchased in advance or at the door. Our delivery methods are as follows:

1. Print at Home: This option allows you to print your tickets at home. 
2. QR Code: Upon ordering, you are sent a QR code via email and text. This QR code will act as your ticket at the door.
3. There will be no “Will Call” or ticketing box office at the theatre, as all our tickets are done exclusively online.

 

Leighton Dance Project has implemented a new ticket scanning system to streamline the check-in process. All patrons must present a valid QR code for entry, with one QR code required per patron. QR codes can be scanned directly from your mobile device or from a printed copy, so please ensure the code is clear and legible. To minimize delays, have your QR code ready as you approach the entrance. Entry will not be permitted without a valid QR code, and if you encounter issues retrieving your ticket, please contact frontdesk@leightondanceproject.com before the event for assistance. In accordance with our ticketing policy, we reserve the right to resell your ticket if you arrive more than 15 minutes after the start of the show, even if you have a valid QR code. Thank you for helping us ensure a smooth and enjoyable experience for everyone!

 

Annual Review Livestream Policy

We are excited to offer a livestream option for our Annual Review for the first time this season! This option allows friends and family who are unable to attend in person, to enjoy the performance from the comfort of their home.

Please read the following important policies regarding the livestream:

Livestream Access:

• Livestream access is sold per show and is intended for individual household use only.
• Access links will be sent to the email address used at the time of purchase.
• The livestream will begin at the scheduled showtime and will not be available for replay.

Technical Disclaimer:

The livestream is hosted through a professional streaming platform, and we make every effort to ensure a smooth viewing experience.

However, by purchasing access to the livestream, you acknowledge and agree to the following:

No Refund Policy: 

In the event of technical issues—including, but not limited to, platform outages, internet interruptions, user error, or any other unforeseen disruptions—no refunds will be issued.

We recommend accessing the stream on a stable internet connection and on a device that supports video streaming to reduce the chance of issues on the viewer’s end.

Support:

Basic technical support will be available via email prior to the start of the show. Once the show begins, we are unable to offer real-time troubleshooting.

By completing your livestream purchase, you agree to these terms and understand that all sales are final.

Thank you for supporting our dancers and joining us for this special event in a new way!

Accessible Seating

ADA seating is available in all venues in which Leighton Dance Project partners. Should you need ADA or companion seating, email frontdesk@leightondanceproject.com for accommodations. Patrons booking accessible seating without need may be reassigned to other seats if an ADA need arises.

All ADA seats at the Cordova High School Theatre do not have a physical seat. Do not book one of these seats unless you are a wheelchair-using person.

Cancellations

• If, by any event, Leighton Dance Project should cancel a performance, our staff will work to contact ticket holders and patrons promptly to transfer their tickets to another show as circumstances permit.

Refunds and Exchanges

• All ticket sales are final. There will be NO REFUNDS or exchanges for purchased tickets.
• If you have purchased tickets you are no longer in need of, please reach out to your classmates. LDP will not be responsible for any exchange amongst families.
• Lost tickets can be recovered by emailing frontdesk@leightondanceproject.com, who will resend you a confirmation via email and/or text. 
• If you arrive at the theatre and have lost your tickets, patrons must provide proof of purchase, typically a confirmation number or a photo ID, which will confirm the patron’s identity as the original purchaser.
• If the ticket has already been scanned, the patron will not be admitted into the theatre without another ticket.

Late Arrivals – Reselling

*Please note: If you arrive more than 15 minutes after the show has begun, Leighton Dance Project reserves the right to resell your ticket, and no refunds or exchanges will be issued in such cases. Tickets are non-refundable and non-transferable. If you are running late or have an emergency, please contact frontdesk@leightondanceproject.com prior to the show’s start time, though we cannot guarantee accommodation.

Courtesy Pre-Sale Period

• Leighton Dance Project allows for a courtesy pre-sale period for the families in the specific show. This period may vary, but it can be 48 hours to 2 weeks, which allows for current members to purchase tickets before opening tickets to the general public. 

Additional Policies

• • All persons must have a ticket. The only exception will be for children 2 years old or younger, who will be sitting in a ticketed person’s lap for the entirety of the performance. 
  • All ticket sales are subject to convenience fees and city-imposed Amusement Tax. These taxes and fees are added during the checkout process.
  • Note that the event producer and/or artist may change dates, times, and/or venues depending on unforeseen circumstances. Ticket buyers will be updated by the Leighton Dance Project should any change to the schedule or venue occur. 
  • By utilizing a Leighton Dance Project ticket, patrons agree to:

• Abide by house rules:

• 1. All patrons, regardless of age, must have a ticket unless otherwise stated.

• 2. Patrons must sit in the seats for which they have tickets.

• 3. Resale of tickets for profit is strictly prohibited. The exchange of tickets is acceptable.

• 4. Outside food or beverages may not be consumed inside the theatre.

• 5. Beverages purchased through are not permitted inside the auditorium but can be consumed in the lobby. Water is permitted in the auditorium. 

• 6. Any food items sold at concessions are not permitted inside the auditorium but can be consumed in the lobby.

• 7. Smoking, including e-cigarettes, is not permitted on location for any events that Leighton Dance Project produces.

• 8. The use of recording equipment and cameras (with or without flash) during performances is strictly prohibited unless coordinated through management and authorized by the artist(s).

• 9. Late arrivals are normally seated between movements, acts, or numbers at the discretion of management and at the request of the artist(s).

• 10. Except for service animals assisting disabled persons, pets are not permitted.

• 11. Patrons may not stand in or block aisles or sightlines at any time during performances unless otherwise stated.

• 12. Patrons booking accessible seating without need may be reassigned to other seats in the instance that an ADA need arises.

• 13. Firearms and/or weapons of any kind are strictly prohibited.

• 14. Balloons of any kind are prohibited in the auditorium. If you have a balloon, we will take it and hold it in our concessions stand upon arrival in the theatre. You will be able to pick it up after the show. 

Violation of the House Rules may result in removal from the performance without refund and could be subject to prosecution at the discretion of Leighton Dance Project or Cordova High School Theatre management.